Cancellation of orders will be processed only if the cancellation request is submitted within 24 hours of purchase.
REFUND
Refund will be processed only if the request for refund is submitted within 24 hours of purchase.
All the refund requests will be processed within 30 days of the receipt of refund request.
In the event the sample collection kit is already shipped by Genemedd India, INR 2500/- shall be deducted from the refund amount only if the Customer informs Genemedd India within 30 days period from the time he/she has received the Kit.
If the refund request is received before the sample collection kit is sent by Genemedd India, INR 1500/- shall be deducted from the refund amount.
