Logistics – Genemedd India

LOGISTICS (INDIA)
LOGISTICS (INTERNATIONAL)

LOGISTICS (INDIA)

TAT (Turn Around Time)

Delivery of kit to your preferred address, after the order is placed: 2-5 business days
Free sample pick up service from your preferred location (PAN India only): Within 1-2 business days of informing us.
Report generation: 4-6 weeks from the date of sample received in our lab.
Disclaimer: The above mentioned period may vary due to the logistics delay due to Covid-19 situations.

Process Overview:

Our courier partners will deliver the kit to your address.
Sample collection can be done in the privacy of your home.
Mail us at info@genemeddindia.in or call us +91- 9912908373 and we will arrange for your sample pick up through our logistic partners
As soon as your sample is received in genetic lab, we register it in Biotracker™, our preferred Laboratory Information Management System.
Once registered, your sample will be assigned a unique code to ensure your complete data privacy right from the start of the process.

Conditions:

Please read the instructions carefully that comes along with the swab kit before your sample collection.
It is important to note that the improper handling of the swab can affect the quality of your DNA sample. So, please be careful to insert the swab into tube without touching the sides.
As soon as your saliva sample is ready, inform us so that we can arrange for a courier pick up (PAN India only).
You can also send the kit to us directly through local post or your preferred courier services (Please use the courier declaration forms that comes along with the package).
You may also visit our office and hand over the kits to us personally.
Please do not refrigerate the kits.
The sample and ingredients should be at room temperature.

LOGISTICS (INTERNATIONAL)

TAT (Turn Around Time)

Delivery of kit to your preferred address, after the order is placed: 7-10 days / Standard transit time of international shipments
Sample pick-up from your preferred location: Services currently unavailable for pick-ups outside India
Report generation: 4-6 weeks from the date of sample received in our lab
Disclaimer: The above mentioned period may vary due to the logistics delay due to Covid-19 situations.

Process Overview:

Our courier partners will deliver the kit to your address.
Sample collection can be done in the privacy of your home.
Send us your samples through a local post (recommended) or courier
service to the address mentioned on the envelop enclosed in the kit.
Please use the courier declaration forms that comes along with the package.
As soon as your sample is received in our genetic lab, we register it in Biotracker™, our preferred Laboratory Information Management System. Once registered, your sample will be assigned a unique code to ensure your complete data privacy right from the start of the process.

Conditions:

Please read the instructions carefully that comes along with the swab kit before your sample collection.
It is important to note that the improper handling of the swab can affect the quality of your DNA sample.
So, please be careful to insert the swab into tube without touching the sides.
You can also send the kit to us directly through local post or your preferred courier services
Please use the courier declaration forms that comes along with the package.
You may also visit our office and hand over the kits to us personally.
Please do not refrigerate the kits.
The sample and ingredients should be at room temperature